Protecting the privacy and confidentiality of personal information of customers, employees, and business partners is an important aspect of the way RM Sotheby's (hereinafter "RMS") conducts its business. Collecting, using, and disclosing personal information in an appropriate, responsible, legally compliant, and ethical manner is fundamental to RMS' daily operations. Each staff member of RMS must abide by this policy while handling personal data.

Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:

• Age, name, sex, marital status, address, or ethnic origin;
• Purchase history, selling history, or payment information;
• Opinions, evaluations, comments, social status, or disciplinary actions; and
• Employee files, credit records, contractual obligations, and loan records (hereinafter "Personal Information").

RMS collects personal information whenever you use our services, including purchases, sales, website visits, written inquiries, telephone inquiries, email inquiries, payment, employment information, and any other interaction with RMS.

RMS uses your Personal Information in the following ways:

• To provide services specifically tailored toward your requirements and to treat you in a personal way;
• To fulfill your agreements regarding the consignment and purchase of items at RMS auctions and private sales;
• To provide you with information on upcoming sales;
• To carry out analysis and market research;
• To undertake targeted online advertising;
• To send status updates and service communications;
• To improve our websites, products, and services;
• To provide payment for services provided; and
• For management and administrative purposes.

Your Personal Information may be shared with the following:

• Banks, financial institutions, and credit card companies exclusively for the purpose of payment;
• Valid legal governmental and law enforcement requests;
• Law firms, courts, and arbitration services that RMS may use to enforce a contract with you;
• Partners of RMS where RMS has your consent; and
• Governmental, legal, or regulatory obligations in any jurisdictions.

All employees have an obligation to report any actions that contradict the eleven (11) responsibilities as outlined in the section addressing RMS Responsibilities for Use of Personal Information.

RMS has a relatively small workforce with a global footprint, and as such, RMS has adopted the following eleven (11) responsibilities when using your Personal Information across all jurisdictions and will continuously strive to improve the implementation of our eleven (11) responsibilities. 

1. Accountability;
2. Identifying purposes;
3. Consent;
4. Limiting collection;
5. Limiting use, disclosure, and retention;
6. Accuracy;
7. Safeguards;
8. Openness with individuals whose information we collect;
9. Individual access;
10. Legal compliance; and
11. Unsubscribe from Email Communication/Opt Out/Purging client data from RMS databases if requested.

For more information or examples of each responsibility, please email privacy@rmsothebys.com.

At the bottom of each e-mail, you will be provided with the option to update your collecting interests or unsubscribe from future mailings. At any time, you may also send an e-mail requesting that your e-mail address be removed from our lists.

The RMS sites contain links to other websites. None of the information that you provide to us will be transmitted to other websites. RMS is not responsible for the privacy practices or the content of such websites.

RMS may also use on its Internet properties a personalization technology called a "cookie." A cookie is a small text file placed on your computer's hard disk that identifies your browser software to a website. Cookies allow us to track when you enter, leave, and re-enter our Sites, and what path you take through our Sites. In doing this, we can provide you with a more personalized experience.

RMS provides users of this site the opportunity to inform others (each a "recipient") about a sale or lot for sale, which will require the sender to provide the recipient's e-mail address(es). At the sender's request, RMS will automatically send the recipient an e-mail on behalf of the sender with a link to the RMS website, which will contain the information about the sale or lot. RMS will not initiate any further contact with the recipient beyond the e-mail sent on behalf of the sender, unless the recipient specifically "subscribes" for extra services by filling out a registration form. If you, as a recipient, do not wish to receive further e-mails from the sender, please reply to the sender requesting that they stop sending you e-mails in the future. RMS does not accept responsibility for any third party's use (or misuse) of this service.

RMS will take reasonable steps to protect the security and integrity of all personal information provided to this website, including making your sensitive information available to our employees and agents on a need-to-know basis. However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.

If you contact us by e-mail or a "Contact Us" or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.

You may be able to create an account on our website with a username and password. Passwords are encrypted, and RMS policies preclude access to passwords by anyone at RMS or its service providers, except on a need-to-know basis. If you do create a username and password, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the website by you or any person or entity using your password, whether or not such access or use has been authorized by or on behalf of you and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify RMS of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to, and use of your account, and to notify RMS when you desire to cancel your account on this Site. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances and, to the extent that we have your e-mail address, may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us with the alternative contact information you wish to be used.

With identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send e-mail messages to the consumer, purporting to represent a legitimate company such as a bank or online merchant, requesting that the consumer provide personal, often sensitive, information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the website requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as "phishing."

If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your website password or credit card information) via e-mail or to a website that does not seem to be affiliated with our website, or to one that otherwise seems suspicious to you, please do not provide such information and report such requests to the Legal department at +1 519 352 4575.

RMS is a global enterprise with affiliates in North America and Europe. When you give your personally identifiable information to RMS, it will be processed by RMS. in all countries in which we have affiliates. Each of these countries has different privacy laws that afford varying levels of protection for your personally identifiable information. Regardless of the laws in place in these countries, RMS will treat the privacy of your information in accordance with this Privacy Policy. By providing your personally identifiable information to RMS, you consent to RMS and to the processing of your information in, any jurisdiction, in accordance with this Privacy Policy.

While we will not voluntarily disclose your personal data, we may disclose such information if we are required to do so by a Court Order, if we are requested by government or law enforcement authorities, if we are required to do so in pursuant to other legal processes, or if it becomes necessary to protect the rights or property of RMS.

RMS reserves the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this website by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we also may notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the front page of our website or by sending you an e-mail.

This Privacy Policy shall be interpreted in accordance with the laws of the Province of Ontario, Canada, without regard to choice of law principles. Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this Privacy Policy shall exclusively be subject to arbitration, and shall first be subject to mediation as a condition precedent to arbitration. If mediation is unsuccessful, the parties shall proceed to arbitration near Toronto, Ontario, before one arbitrator and all proceedings shall be conducted in English. The mediation and arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures or pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. In the event that either party brings action against the other, arising from or relating to this Privacy Policy, the prevailing party, as determined by the arbitrator or court, shall be entitled to recover its reasonable attorneys’ fees and costs, including through appeals.

If any member of the public or employee has any questions, they can submit all concerns via email to RMS’ Privacy Officer at privacy@rmsothebys.com. Alternatively, a question or concern may be submitted anonymously via mail c/o:

Privacy Officer
RM Sotheby's
One Classic Car Drive
Blenheim, ON Canada
N0P 1A0 

T: + 1 519 352 4575

Privacy Officer
RM Sotheby's
5536 County Rd 11A
Auburn, IN United States
46706 

T: +1 260 927 9797

Privacy Officer
RM Sotheby's
39-42 New Bond Street
W1S 2SQ London
United Kingdom

T: +44 (0) 20 7851 7070

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RMS may at any time revise this Acceptable Use Policy by updating this posting. Since you are bound by this Acceptable Use Policy, you should therefore periodically visit this page by clicking the Acceptable Use Policy hyperlink at the bottom of the RMS webpages to review the then-current Acceptable Use Policy.

This Acceptable Use Policy shall be interpreted in accordance with the laws of the Province of Ontario, Canada, without regard to choice of law principles. Any dispute, claim, or controversy arising out of or relating to this Acceptable Use Policy or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this Acceptable Use Policy shall exclusively be subject to arbitration, and shall first be subject to mediation as a condition precedent to arbitration. If mediation is unsuccessful, the parties shall proceed to arbitration near Toronto, Ontario, before one arbitrator and all proceedings shall be conducted in English. The mediation and arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures or pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. In the event that either party brings action against the other, arising from or relating to this Acceptable Use Policy, the prevailing party, as determined by the arbitrator or court, shall be entitled to recover its reasonable attorneys’ fees and costs, including through appeals.